Bilingual Front Desk/Admin

Bilingual Front Desk/Admin Healthcare - Non Clinical Worcester, Massachusetts Direct Hire May 5, 2026 ExecuSource has partnered with a nationally recognized Orthopedic Sports Medicine group and we are assisting them on a search for a Bilingual Patient Care Coordinator for their new office in Worcester, MA. This is a direct-hire/permanent opportunity and the clinic is slated to open within the next 30-60 days.

Duties and Responsibilities:

Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries Maintain patient accounts by obtaining, recording, and updating demographic and financial information Schedule patient appointments at the end of the visit Maintain open communication with pre-cert team regarding orders for daily patients Tracking and follow-up with patient cancellations and no shows Following up on outpatient referrals and surgical referrals

Qualifications:

Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others Caring demeanor Clinical knowledge and familiarity with medical terminology Working knowledge of computers, fax, copiers and other technology Strong knowledge and understanding of EMR software Prior medical receptionist experience Strong administrative skills, with attention to detail Bilingual (English/Spanish) required

Education/Experience:

High School Diploma or GED required 1 year medical front desk experience Customer service background

Pay:

Competitive to the market

Hours:

Monday-Friday, 8a-5p #HC123