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Medical Receptionist
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DynMed Primary Care & Wellness
Riverdale Park, MD (In Person)
$39,260 Salary, Full-Time
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Job Description
Job Overview We are seeking a dedicated and organized Medical Receptionist to join our dental clinic team. The ideal candidate will be responsible for managing the front office operations, ensuring a smooth and efficient workflow while providing exceptional customer service to our patients. This role requires strong clerical skills, proficiency in medical office management, and a friendly demeanor to create a welcoming environment for patients. Duties Greet patients as they arrive and provide them with necessary information regarding their appointments. Manage patient check-in and check-out processes efficiently. Schedule appointments and confirm them via phone or email, ensuring accurate records are maintained. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Maintain patient files and ensure all documentation is up-to-date, including ICD-9 coding when necessary. Assist with clerical tasks such as filing, data entry, and managing correspondence. Collaborate with dental staff to ensure seamless patient care and communication. Utilize Eaglesoft software for patient management and appointment scheduling. Qualifications Previous experience as a Medical Receptionist or Dental Receptionist is preferred. Strong clerical skills with attention to detail in managing patient records. Familiarity with medical office management practices and procedures. Proficient in using Eaglesoft or similar dental software systems is a plus. Knowledge of ICD-9 coding is beneficial but not mandatory. Excellent communication skills and a friendly demeanor to interact effectively with patients and staff. Ability to multitask in a fast-paced environment while maintaining accuracy in duties performed. If you are passionate about providing excellent patient care and have the skills required for this role, we encourage you to apply for the position of Medical Receptionist at our dental clinic.