Medical Receptionist

Are you a highly organized and outgoing individual with a knack for creating a welcoming atmosphere? Do you thrive in a collaborative environment where patient care and professional growth are top priorities? Our small, private orthopedic practice is seeking a dedicated Full-Time Receptionist to be the first point of contact for our valued patients. At our practice, we believe that exceptional patient care begins with a positive experience from the moment someone walks through our doors. We are a close-knit team committed to providing the highest quality orthopedic care in a supportive and friendly setting. We also strongly emphasize staff professional development, offering opportunities for continuous learning and growth within your role.

What You'll Do:

Be the welcoming face of our practice: Greet patients warmly, check them in efficiently, and ensure their comfort throughout their visit.

Manage appointments:

Schedule, confirm, and reschedule patient appointments with precision and excellent communication.

Handle patient inquiries:

Answer phones, respond to emails, and address patient questions with professionalism and empathy.

Maintain patient records:

Accurately input and update patient information, ensuring confidentiality and compliance.

Coordinate with clinical staff:

Work closely with our doctors and medical assistants to ensure a seamless patient flow.

Travel as needed:

This role requires occasional travel to our other offices for coverage or training.

What We're Looking For:

Bilingual Fluency (Spanish/English): You must be fluent in both Spanish and English to effectively communicate with our diverse patient population.

Experience:

Previous experience in a medical office or reception role is preferred.

Exceptional Communication Skills:

You're a clear, concise, and empathetic communicator, both verbally and in writing. Organization & Attention to

Detail:

You can juggle multiple tasks, prioritize effectively, and maintain accurate records.

Customer Service Focus:

You genuinely enjoy helping people and are committed to providing an outstanding patient experience.

Collaborative Spirit:

You're a team player who is eager to contribute to a positive and supportive work environment.

Adaptability:

You're comfortable with occasional travel and can easily adjust to changing priorities.

Tech Savvy:

Proficiency with electronic health records (EHR) systems and Microsoft Office Suite is a plus. Why Join Us?

Collaborative Company Culture:

Be part of a supportive team where your contributions are valued and celebrated.

High-Quality Patient Care:

Play a vital role in delivering exceptional care to our patients.

Professional Development:

We invest in our staff's growth with opportunities for training and continuing education.

Competitive Compensation & Benefits:

We offer a comprehensive package including health benefits, paid time off, and more. If you are a proactive and patient-focused individual looking to make a difference in a thriving orthopedic practice, we encourage you to apply!

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 36 - 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Language:

Spanish (Required) Ability to

Commute:

Silver Spring, MD 20904 (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person