Medical Receptionist

Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our medical practice, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach and strong administrative skills will help facilitate efficient clinic workflows, manage patient interactions, and support the delivery of quality care. This position offers an exciting opportunity to be at the forefront of healthcare administration, making a positive impact on patients and providers alike. Duties Greet patients warmly upon arrival, verify insurance information, and update patient records with accuracy. Schedule appointments efficiently using electronic health record (EHR) systems such as Prognosis, Epic, Meditech, Athenahealth, or eClinicalWorks. Answer multi-line phone systems with professionalism, providing clear communication and directing calls appropriately. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes. Manage medical records and documentation review to ensure compliance with HIPAA regulations and maintain confidentiality. Assist with medical billing and collection activities, including CPT coding, ICD-9/10 coding, and processing payments. Support front desk operations by managing patient check-in/out procedures, filing documents, and maintaining organized office files. Use computer skills to update patient information, schedule follow-up visits, and support clinic management tasks using software like Eaglesoft or Dentrix when applicable. Maintain a professional environment by practicing excellent phone etiquette and providing outstanding patient service throughout every interaction. Qualifications Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred. Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing procedures. Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix; experience with Eaglesoft is a plus. Excellent organizational skills with the ability to review documentation accurately and manage multiple tasks efficiently. Exceptional communication skills—bilingual abilities are a valuable asset for serving diverse patient populations. Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for data entry and record management. Knowledge of HIPAA regulations to ensure patient privacy and confidentiality at all times. Previous experience in medical office management or front desk responsibilities within a healthcare setting is desirable. Ability to handle high-volume phone calls with professionalism while maintaining a positive attitude. Join us as a Medical Receptionist and become an essential part of delivering compassionate healthcare! Your dedication will help create a welcoming environment for patients while supporting our team's mission to provide outstanding care through efficient administrative support. We value your expertise in medical administrative functions—apply today to make a meaningful difference in healthcare delivery!

Pay:

$10.50 per hour

Work Location:

In person