Front Desk Receptionist - Weekends / Health Care Representative

Front Desk Receptionist - Weekends / Health Care Representative Michigan State University - 4.2 East Lansing, MI Job Details Part-time 5 hours ago Qualifications In-person patient registration Patient scheduling systems Electronic health records (EHR) management Phone communication Payment processing Processing cash transactions Assisting medical staff Phone call screening Medical scheduling High school diploma or GED Pet care appointment scheduling Mental health facility experience Health record tracking Animal patient charting Computer skills Multi-line phone systems Handling patient inquiries Managing patient records Grammar Experience Guest direction assistance Veterinary administrative support Entry level Full Job Description East Lansing, Michigan, United States Veterinary Teaching Hospital 10046906

Area of Interest:

Administrative/Business/Professional Area of Interest:

Office/Clerical Support Area of Interest:

Veterinary/Animal Care Support Staff Opening on: Jun 3 2026 Closing at: Jun 9 2026 - 23:55 EDT 07 Salary Commensurate with Experience College Of Veterinary Medicine 1134583 Working/Functional Title Front Desk Receptionist - Weekends Position Summary Registers and directs clients and their animals to the correct waiting area; creates, reviews and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record; communicates and listens carefully to provide outstanding customer service; receives and routes telephone calls and messages from clients and veterinarians to appropriate staff. Minimum Requirements Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience. Desired Qualifications Customer service experience. Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer stills, including proper grammar and spelling; cash handling skills. Experience in a fast-paced customer service setting; excellent customer service and proven empathy skills. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Resume and cover letter Work Hours Part-time Saturday and Sunday 7a-5p Website

WWW.CVM.MSU.EDU/HOSPITAL

The Bidding Eligibility ends 06/09/2026 at 11:55 PM