Medical Front Desk Receptionist - Optometry

Job Title:

Front Desk Receptionist Location:

Lifetime Eyecare -

Jenison, MI Who We Are:

At Lifetime Eyecare, we do things a little differently. We don't just see patients—we take care of people. Every person who walks through our doors is treated like family, and we're known for creating an experience that keeps patients coming back year after year. We're growing and looking for a friendly, organized, and patient-focused Front Desk Receptionist to join our team. If you love helping people, thrive in a fast-paced environment, and take pride in doing things the right way, we'd love to meet you.

What You'll Do:

Be the first smile patients see—welcome them warmly and set the tone for their visit Manage scheduling, phones, and daily front desk flow Verify insurance and clearly communicate patient benefits and balances Accurately enter and update patient information (ICD-10 and medical terminology) Assist with billing processes and ensure clean, accurate records Keep the front desk organized, clean, and running efficiently Work closely with our team to create a seamless patient experience

What We're Looking For:

Experience in a medical or optometry office preferred Familiarity with insurance verification, billing, and ICD-10 coding Experience with Revolution EHR is a plus Strong attention to detail and organization Excellent communication and people skills Ability to multitask and stay calm in a busy environment Reliable, professional, and team-oriented Comfortable handling confidential patient information

Why You'll Love It Here:

Supportive, team-first culture Fast-paced days that go by quickly Opportunity to grow and learn within the practice A workplace where your role truly matters

Pay:

$15.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person