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Medical Receptionist
Job
LMHC
Saint Joseph, MI (In Person)
Part-Time
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Job Description
Job Summary Join our dynamic healthcare team as a Medical Receptionist, where you will be the welcoming face of our practice! In this vital role, you will manage front desk operations, ensuring a smooth and efficient patient experience. You will handle scheduling, patient inquiries, and administrative tasks while maintaining compliance with healthcare regulations. Your exceptional organizational skills and friendly demeanor will help create a positive atmosphere for both patients and staff. What you'll do Greet patients warmly and assist them with the check-in process to ensure a seamless experience. Manage appointment scheduling using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks. Handle incoming calls on multi-line phone systems, addressing patient inquiries and directing calls appropriately. Verify insurance information and perform insurance authorization processes to facilitate patient care. Maintain accurate medical records and documentation in compliance with HIPAA regulations. Process medical billing and coding using CPT (Current Procedural Terminology) and ICD-10 codes for efficient claims submission. Review care plans and assist in the preparation of patient charts for upcoming appointments. Provide clerical support including filing, typing, and managing correspondence to keep the office organized. Experience Prior experience as a Medical Receptionist or in a similar medical administrative role is essential. Familiarity with EHR systems is highly desirable. Knowledge of medical terminology, ICD-9/ICD-10 coding, and medical billing processes. Bilingual candidates are encouraged to apply to enhance patient communication. Strong computer skills including proficiency in Microsoft Office Suite are required for effective office management. Excellent customer service skills with a focus on patient satisfaction are necessary to thrive in this role. Previous clinic or hospital experience is preferred to navigate the fast-paced healthcare environment effectively. High School Diploma(or equivalent) is required. Ability to Maintain HIPPA and Strict Confidentiality Guidelines is required. Why you'll love it here : We are a small but very busy Private Physician-Owned practice. Doctor, Nurse & Staff work together to maintain a low-stress and enjoyable work atmosphere while providing quality care for our patients. All friendly, organized and positive applicants will be given top priority for interviews. We welcome semi-retired, veterans, empty-nesters and those re-entering workforce(with explained gaps in employment). Join us in making a difference in the lives of our patients.