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Part-Time Medical Receptionist
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Robert Half
Coon Rapids, MN (In Person)
Part-Time
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Job Description
Description We are looking for a part-time detail-oriented Medical Receptionist to support a busy healthcare environment. This contract position is ideal for someone who enjoys helping patients, managing front-desk operations, and keeping administrative workflows organized. The person in this role will serve as a key point of contact for patients, clinical staff, and referring offices while ensuring accurate scheduling, documentation, and communication throughout the day.
Responsibilities:
- Welcome patients at the front desk, confirm identification, and coordinate appointment scheduling or exam bookings as needed.
- Review demographic details and insurance records for accuracy, updating information to support smooth patient registration.
- Digitize and file medical and administrative documents within the appropriate recordkeeping system.
- Prepare materials for upcoming appointments, including assembling charts and printing needed documentation for the next day.
- Provide patients with requested imaging discs and reports while ensuring required authorization forms are completed before release.
- Manage incoming correspondence by sorting mail, directing faxes, and distributing information to the appropriate departments.
- Respond calmly to urgent situations, including emergency calls, and communicate directions clearly to staff when immediate action is required.
- Support radiologists, clinic teams, patients, and referring offices by resolving scheduling questions and assisting with coordination needs.
- Serve as backup coverage for scheduling and support roles and help with clerical tasks, training, and supply organization when needed. Requirements
- High school diploma or equivalent is required.
- At least six months of experience in reception, scheduling, or customer service within a medical environment is preferred.
- Training or certification in medical administration is preferred.
- Familiarity with basic medical terminology is preferred.
- Strong patient service skills with the ability to create a welcoming and detail-oriented front-office experience are required.
- Ability to manage competing priorities, work independently, and collaborate effectively with a team is required.
- Clear verbal and written communication skills with patients, clinical staff, supervisors, and referring offices are essential.
- Strong attention to detail and a consistent commitment to safe work practices are required.