Medical Receptionist

Description The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations. Key Responsibilities + Greet and check in patients in a professional, friendly, and compassionate manner + Schedule, reschedule, and confirm patient appointments + Verify patient demographics, insurance coverage, and benefits accuracy + Collect copays, deductibles, and outstanding balances at time of service + Answer incoming phone calls and route messages appropriately + Maintain accurate and up‑to‑date patient records in the EMR/EHR system + Scan, upload, and manage patient documentation + Ensure compliance with HIPAA and patient privacy standards + Coordinate with clinical staff to support efficient patient flow + Resolve patient questions related to appointments, paperwork, or billing at a basic level + Perform general administrative tasks as needed to support the clinic Requirements High school diploma or equivalent required; additional coursework or education in healthcare is a plus 1+ years of experience in a medical front desk, patient access, or healthcare administrative role preferred Working knowledge of medical terminology and healthcare workflows Experience verifying insurance and collecting patient payments Proficiency with EMR/EHR systems and Microsoft Office Strong communication, customer service, and organizational skills Ability to multitask and remain calm in a fast‑paced clinical environment High attention to detail and professionalism TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .