Dental Front Desk Coordinator

Dental Front Desk Coordinator NKC Dental - 4.3 Kansas City, MO Job Details Full-time $17 - $25 an hour 23 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Dependent health insurance coverage Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Retirement plan Qualifications Teamwork Medical scheduling High school diploma or GED Attention to detail Organizational skills

Full Job Description Dental Insurance Coordinator Pay:

$17.00-$25.00 per hour ( based on experience)

Location:

NKC Dental Schedule:

Monday-Friday | Hours vary between 7:00 AM-4:00 PM and 8:00 AM-5:00

PM Job Type:

Full-Time Work Location:

In person Job Description NKC Dental is a growing 5-doctor practice and we are looking to expand our Business Office team! We are seeking a positive, detail-oriented, and organized Dental Insurance Coordinator who thrives in a collaborative environment and enjoys helping patients understand and navigate their dental benefits and financial responsibilities. The ideal candidate brings a positive attitude, strong attention to detail, and a team-focused mindset. This role plays an important part in creating a positive patient experience by coordinating insurance information, supporting office operations, and helping patients better understand their treatment and financial options. Responsibilities Greet patients and provide a welcoming, positive experience upon arrival Check patients in and out efficiently and accurately Answer incoming phone calls and assist patients with scheduling, questions, and general office needs Review patients' dental insurance eligibility and benefits prior to appointments Confirm coverage details including deductibles, annual maximums, frequencies, waiting periods, limitations, and exclusions Explain insurance benefits and estimated patient financial responsibility to patients Enter the patient's estimated financial responsibility into the patient account for the treatment team to reference Enter and maintain accurate patient data in dental practice management software Submit and track pre-authorizations and predeterminations Upload completed insurance forms and maintain accurate electronic records Identify and resolve insurance discrepancies or eligibility issues Communicate professionally with patients regarding insurance concerns and questions Maintain HIPAA compliance and confidentiality standards Work collaboratively with the business office and clinical teams to support workflow and scheduling needs Qualifications Previous dental insurance coordinator experience preferred Knowledge of dental terminology, CDT codes, and dental insurance plans preferred Dentrix experience is highly preferred Strong attention to detail and organizational skills Excellent communication and customer service abilities Ability to multitask and work in a fast-paced environment Strong critical-thinking skills High school diploma or equivalent required Why Join Our Team? Supportive and team-oriented environment Opportunity to grow within a thriving dental practice Leadership that invests in team member success Clear expectations and collaborative culture Stable Monday-Friday schedule Opportunity to make an impact and create a positive patient experience Recognition for contributions and performance What We Offer Competitive pay Medical, dental, and vision benefits (if applicable) Paid time off and holidays Career advancement opportunities Supportive and team-oriented culture Equal Opportunity Employer We are an equal opportunity employer and are committed to creating an inclusive and welcoming workplace for all team members. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law. We look forward to hearing from you and welcoming the right candidate to our growing team!

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Dependent health insurance coverage Disability insurance Employee discount Flexible spending account Health insurance Life insurance On-the-job training Opportunities for advancement Paid time off Retirement plan Vision insurance

Work Location:

In person