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Administrative Intake Receptionist
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Ear, Nose and Throat Associates
Billings, MT (In Person)
$38,480 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Administrative Intake Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors, clients, and staff, ensuring a welcoming and professional environment. Your organizational skills and friendly demeanor will help streamline office operations, manage multi-line phone systems, and support various administrative functions. This paid position offers an exciting opportunity to contribute to a well-organized, efficient office while developing your administrative expertise in a fast-paced setting. Responsibilities Greet visitors warmly and direct them appropriately, ensuring a positive first impression. Manage multi-line phone systems with professionalism, providing excellent customer support and accurate information. Handle incoming calls, screen inquiries, and transfer calls efficiently using proper phone etiquette. Intake demographic information with high accuracy. Maintain organized filing systems, data entry records, and ensure accurate document proofreading. Utilize computer skills in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace. Support data entry efforts with high accuracy while maintaining confidentiality of sensitive information. Contribute to a smooth office workflow through excellent organizational skills and time management skill. Proven experience in front desk operations or office reception roles with strong customer service skills. Preferred medical field. Proficiency in multi-line phone systems and phone etiquette to handle inquiries professionally. Bilingual abilities are a plus to effectively communicate with diverse clients and visitors. Excellent organizational skills coupled with strong time management abilities to prioritize tasks efficiently. Medical reception experience or background in administrative support is highly desirable. Ability to perform typing quickly with accuracy while maintaining attention to detail. Join us as an Administrative Intake Receptionist and be part of a vibrant team dedicated to creating a welcoming environment while supporting the seamless operation of our office at Ear, Nose & Throat Associates.