Dental Front Desk Coordinator

Dental Front Desk Coordinator Tar Heel Periodontics and Implant Dentistry - 3.1 Cary, NC Job Details Full-time $20 - $23 an hour 1 day ago Benefits Paid holidays Health insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Teamwork Medical scheduling High school diploma or GED Attention to detail Organizational skills

Full Job Description Job Title:

Dental Front Desk Coordinator Location:

Primary location is Cary, NC with some occasional travel to a different office within the triangle.

Position Type:

Full-Time Position Summary:

We are seeking a friendly, organized, and dependable Dental Front Desk Coordinator to join our growing dental practice. This position is responsible for providing excellent customer service while managing patient check-in and check-out, insurance verification, and supporting the overall patient experience. A positive attitude and the ability to travel between office locations as needed are essential.

Key Responsibilities:

Patient Check-In/Check-Out:

Greet patients with a warm, welcoming attitude. Collect patient payments and post in account accurately. Schedule patients next visit with a goal of 100% reappoint rate.

Insurance Verification:

Verify patient insurance coverage before appointments. Accurately enter and update insurance information in the system. Communicate insurance benefits and financial responsibilities to patients.

Customer Service:

Answer incoming calls promptly and professionally. Address patient questions and concerns with a caring and solutions-focused approach. Maintain a clean, organized, and professional front desk area.

Qualifications:

Bilingual preferred High school diploma or equivalent required. Previous dental front office or medical office experience preferred. Knowledge of dental insurance verification is a plus. Strong communication and organizational skills. Ability to multitask while maintaining attention to detail. Comfortable using dental management software. Reliable transportation and flexibility to travel if needed. A positive, team-oriented attitude and a passion for delivering excellent patient experiences.

Benefits:

Competitive pay based on experience. Paid time off and holidays. Health insurance with company match. Opportunities for professional development. Supportive and friendly team environment.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Health insurance Paid time off

Language:

Spanish (Preferred) Ability to

Commute:

Raleigh, NC 27615 (Required)

Work Location:

In person

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person