Medical Receptionist

Medical Receptionist Joint and Muscle Medical Care Charlotte, NC Job Details Full-time $18 - $20 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Visitor query response In-person patient registration Customer records maintenance Correspondence management Health insurance co-pays Patient question and concern management Maintaining an organized workspace Electronic health records (EHR) management Phone communication Payment processing Greeting customers Client inquiry handling Patient demographics HIPAA Client file management Mail distribution Assisting medical staff Release of information request management Phone call screening Medical scheduling Clinical data entry Mail management Health information regulatory compliance Organizational skills Room tidying Mail processing Clean workspace maintenance Clinical confidentiality policies Document management Managing patient records

Full Job Description Benefits:

Dental insurance Health insurance Paid time off Front Desk & Patient Interaction Greet patients and visitors in a professional, friendly manner Check patients in and out for appointments Answer phone calls, respond to inquiries, and direct calls appropriately Schedule, reschedule, or cancel appointments Appointment & Records Management Maintain and update appointment calendars Create and update patient records Ensure accurate entry of personal, medical, and insurance information Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country) Billing & Insurance Tasks Verify insurance details and eligibility Process co-pays and other payments ️ Administrative Duties Manage emails, mail, and office correspondence Keep the reception area clean and organized Complete record releases and record requests Send referrals ‍ ️ Coordination & Communication Communicate patient needs to doctors, nurses, or other staff Handle sensitive or urgent situations calmly and professionally Skills Needed Strong communication and interpersonal skills Organization and multitasking ability Basic knowledge of medical terminology Familiarity with electronic health record (EHR) systems Attention to detail and confidentiality