Medical Receptionist

Medical Receptionist Horizon Internal Medicine - 4.0 High Point, NC Job Details Full-time $15 - $20 an hour 7 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Patient scheduling systems Health insurance co-pays Medical documentation Electronic health records (EHR) management Sales Customer service Medical scheduling Administrative experience High school diploma or GED Front desk Computer skills Managing patient records Medical terminology Office experience Full Job Description Position Summary Horizon Internal Medicine PLLC is seeking an experienced and professional Medical Receptionist to join our busy Internal Medicine practice. Hours are Monday to Friday 8am to 5pm. The ideal candidate will have a minimum of two years of experience working in a medical office and possess excellent customer service, communication, and organizational skills. This role is essential in creating a positive patient experience and ensuring efficient front office operations. We are looking for someone who is dependable, detail-oriented, and able to thrive in a fast-paced healthcare environment while providing compassionate service to our adult patient population. Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Check patients in and out for appointments
• Answer and direct incoming phone calls promptly and professionally
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographics, insurance eligibility, and benefits
• Collect copays, deductibles, and outstanding balances
• Maintain accurate patient records within the electronic medical record (EMR) system
• Process referrals, prior authorizations, and medical records requests
• Coordinate communication between patients, providers, pharmacies, and insurance companies
• Manage incoming faxes, emails, and other correspondence
• Ensure compliance with HIPAA and patient confidentiality requirements
• Assist with additional administrative duties as needed to support office operations QualificationsRequired
• Minimum of 2 years of recent experience in a medical office setting
• High school diploma or equivalent
• Strong knowledge of medical office procedures and patient scheduling
• Experience verifying insurance coverage and collecting patient payments
• Proficiency with electronic medical record (EMR/EHR) systems
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment Preferred
• Experience working in an Internal Medicine or Primary Care practice
• Knowledge of medical terminology
• Experience with referrals and prior authorizations
• Bilingual (English/Spanish) is a plus Skills & Attributes
• Professional and positive attitude
• Strong interpersonal skills
• Dependable and punctual
• Team-oriented mindset
• Ability to handle sensitive information with discretion
• Commitment to providing exceptional patient care and service Benefits
• Competitive rate based on experience
• Paid time off
• Health insurance benefits (if applicable)
• Retirement plan options (if applicable)
• Paid holidays
• Supportive and collaborative work environment We are seeking an experienced Medical Receptionist who takes pride in delivering outstanding patient service and helping maintain an efficient, welcoming Internal Medicine practice.

Job Type:

Full-time Pay:

$15.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 2 years (Required) Medical terminology: 2 years (Required) Computer skills: 2 years (Required)

Work Location:

In person