Unit Secretary

GENERAL SUMMARY

Provides clerical, receptionist and clinical support to help facilitate the provision of patient care. Handles and protects confidential patient information and maintains the physical environment of the work area.

PRINCIPAL JOB FUNCTIONS

1.

• Commits to the KRMC mission, vision, values and goals and consistently demonstrates our core values. 2.
• Collaborates with other departments in a professional, helpful and courteous manner. 3.
• Performs clerical functions and related duties as appropriate to the unit assigned, including but not limited to filing, photocopying, maintaining patient logs, generating reports, maintaining unit records and miscellaneous general office duties. 4.
• Responsible for answering the phone in a professional manner and receiving and relaying messages, answering general questions and referring all other questions to the appropriate personnel. Will not triage patients nor give medical advice. 5.
• Responsible for the initiation of contact with outside healthcare agencies, to include provider consults, record retrieval, and general information collection. 6.
• Receives, greets and directs patients, physicians, visitors, and Medical Center personnel, and provides accurate responses in a friendly, helpful and courteous manner. 7.
• Maintains confidential environment when communicating patient information; promptly reports priority patient information to appropriate caregiver.

8. Retrieves information as requested; along with abstracting patient charts and inputting clinical data. 9. Mentors new employees. 10. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 11. Participates in meetings, committees and department projects as assigned.

EDUCATION AND EXPERIENCE

High school diploma or equivalency required. Previous hospital experience in a clerical or technical position preferred. Knowledge of medical terminology desired.