Medical Front Desk Receptionist (Full-Time)

Medical Front Desk Receptionist (Full-Time) Arthritis Knee Pain Clinic of Omaha Omaha, NE Job Details Full-time $15 - $25 an hour 3 days ago Benefits Paid training Paid time off On-the-job training Qualifications Customer communication Teamwork Customer service Alphabetical filing High school diploma or GED Data entry Organizational skills Appointment scheduling Phone etiquette Full Job Description Job Summary We are seeking a friendly, dependable, and organized Front Desk Receptionist to join our healthcare team. This role is ideal for someone who enjoys working with people, creating a welcoming environment, and helping a busy clinic run smoothly. The right candidate does not need extensive medical office experience to succeed. We are willing to train the right person on systems and workflow. Candidates with prior customer service, restaurant, hospitality, receptionist, medical office, phlebotomy, or medical assistant experience are encouraged to apply. This position is a combination of patient-facing customer service, administrative support, and maintaining a clean, professional clinic environment. Schedule Full-time preferred

Monday-Thursday:

8:00 a.m. - 4:30 p.m.

Optional but preferred Friday shift:

8:00 a.m. - 1:00 p.m. End-of-day responsibilities may occasionally extend slightly beyond scheduled hours to ensure all patients are properly checked out before clinic close Unpaid 30-minute lunch break Pay & Benefits $15-$25+ per hour depending on experience, certifications, and skill set Bi-weekly pay PTO accrual beginning on day one Bonus opportunities for patient referrals and clinic growth initiatives Clinic closures for federal holidays or severe weather are unpaid unless PTO is utilized Entry-level candidates without medical office experience or certifications are welcome to apply and will receive on-site training. Higher compensation tiers are reserved for candidates bringing advanced certifications, expanded clinical capabilities, and/or significant directly relevant experience, including: Medical Assistant (MA) certification Phlebotomy certification Significant prior medical office experience Strong patient service and front office performance EHR/EMR experience Insurance verification or billing experience We support long-term growth and development. Team members who pursue additional certifications or expanded clinical skills during employment may become eligible for increased compensation opportunities. Responsibilities Greet patients and visitors with professionalism and warmth Assist patients with check-in and check-out Answer phones and respond to voicemails professionally Schedule appointments and assist with clinic flow Collect co-pays and update patient information Maintain accurate patient records while following HIPAA/privacy standards Support providers and staff with administrative tasks Keep the clinic clean, organized, and patient-ready throughout the day Stock bathrooms and common areas as needed Perform light cleaning duties including trash removal, dusting, maintaining restroom cleanliness and supplies, and occasional mopping Help maintain a positive patient experience and communicate concerns to leadership appropriately Preferred Qualifications Customer service, hospitality, restaurant, administrative assistant, or receptionist experience Medical, dental, chiropractic office experience Familiarity with

EHR/EMR/CRM

systems Basic understanding of insurance verification and scheduling Strong communication and organizational skills Comfortable learning new systems and processes Ability to multitask in a fast-paced environment What We Value We value team members who are: Warm, personable, professional, and patient-focused Reliable and self-motivated Coachable and willing to learn Comfortable interacting with patients from all backgrounds Invested in maintaining a welcoming, clean, and efficient clinic environment Join our team and grow with a clinic that values patient care, teamwork, and a positive workplace culture. For direct clinic contact, please reach out to:

Alyssa Ryan Director of Operations BC Health Group Office:

(402) 315-4415 ext. 206

Pay:

$15.00 - $25.00 per hour

Benefits:

On-the-job training Paid time off

Work Location:

In person