front desk

Benefits:

Employee discounts Paid time off About the

Role:

Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.

Responsibilities:

Greet patients and visitors with warmth and professionalism. Manage appointment scheduling and patient check-ins efficiently. Answer phone calls and respond to inquiries in a timely manner. Maintain accurate patient records and ensure confidentiality. Assist with billing and insurance verification processes. Collaborate with medical staff to ensure smooth patient flow. Handle administrative tasks such as filing and data entry. Provide support to patients and families, ensuring a positive experience.

Requirements:

High school diploma or equivalent; additional education is a plus. Previous experience in a front desk or customer service role preferred. Strong communication and interpersonal skills. Proficient in using office equipment and scheduling software. Ability to multitask and stay organized in a fast-paced environment. Compassionate demeanor with a focus on patient care. Team player who is adaptable and willing to learn. Knowledge of medical terminology is a plus.

About Us:

NJ Pediatric Neuroscience Institute has been dedicated to providing specialized care for children with neurological conditions. Our commitment to excellence and patient-centered approach has made us a trusted name in the community, where both our patients and employees thrive.