Job Description
Dental Clinical & Front Office Coordinator Cappelli Dental Associates, LLC Hillsdale, NJ Job Details Part-time $26.26 - $29.00 an hour 10 hours ago Qualifications CPR Certification Patient scheduling systems Medical chart preparation Teamwork Health insurance co-pays Dental receptionist Dental insurance Healthcare infection prevention and control expertise Medical scheduling Disinfection procedures Attention to detail Dentrix Medical explanation of benefits reviews Managing patient records Payment processing in medical billing systems Surgical instrument sterilization and handling Patient collections management Full Job Description
DENTAL CLINICAL & FRONT OFFICE COORDINATOR
Cross-Trained Front Desk & Clinical Support Part-Time | Tuesdays & Fridays | Hillsdale, NJ | $29/hr ──────────────────────────────────────────────────────────── WHO WE ARE
Cappelli Dental is a premier cosmetic dental practice with over 50 years of excellence serving Bergen County. Led by Dr. Cappelli and his wife Adriana, COO and VP of Operations, we are on a deliberate mission to become the dominant cosmetic dentistry destination in Northern New Jersey — and we're building the team that will get us there. We don't just clean teeth. We transform smiles, elevate confidence, and change lives. Our patients expect a world-class experience from the moment they walk in to the moment they leave — and our team is the reason that experience is possible. If you are driven, detail-oriented, and take pride in the quality of your work, you belong here. ──────────────────────────────────────────────────────────── THE ROLE & WHY IT MATTERS
We are hiring a Dental Clinical & Front Office Coordinator — a rare, cross-trained professional who can move seamlessly between clinical support and front-office operations. This is not a role for someone who wants to do "just enough." This role exists because we believe the best dental experiences are powered by team members who understand every dimension of patient care. Your presence directly impacts patient satisfaction, treatment acceptance, clinical efficiency, and our ability to scale. You will be one of the most valuable players on our team. ──────────────────────────────────────────────────────────── SCHEDULE
Tuesday:
8:45 AM - 5:00 PM Friday:
8:45 AM - 5:30 PM Part-time position. Days are fixed. Punctuality and reliability are non-negotiable. ──────────────────────────────────────────────────────────── WHAT YOU WILL DO
Front Desk & Patient Experience:
Greet, check in, and check out patients with warmth and professionalism Answer phones, manage the schedule, and confirm appointments in Dentrix Accurately calculate patient copays, verify insurance benefits, and collect balances Process billing, handle EOBs, and coordinate with insurance carriers as needed Maintain a clean, organized, and welcoming front office environment Communicate treatment plans clearly and support patient case acceptance Clinical Support:
Assist Dr. Cappelli and Dr. Lim chairside during procedures and surgical cases Anticipate the provider's needs — instruments, materials, and patient positioning Properly sterilize and maintain instruments in compliance with OSHA and infection control protocols Prepare operatories before appointments and break them down after Take X-rays and perform clinical intake as directed Maintain accurate and complete patient clinical records Team Collaboration:
Work collaboratively with the hygiene team, front desk, and clinical staff Communicate proactively when patient flow, schedules, or clinical needs shift Uphold our standard of care and patient experience at every touchpoint Contribute to a positive, high-performance team culture ──────────────────────────────────────────────────────────── WHAT WE'RE LOOKING FOR
Must-Haves:
Experience in a dental front office and/or clinical support role Proficiency in Dentrix (scheduling, charting, billing) Ability to accurately calculate copays and explain financial responsibilities to patients Knowledge of dental instruments, sterilization techniques, and infection control protocols Current or ability to obtain CPR/BLS certification Strong verbal communication and professional patient-facing manner Ability to multitask, prioritize, and maintain composure under pressure Reliable transportation and the ability to commit to the fixed schedule What Sets You Apart:
Experience in cosmetic dentistry or a high-end dental practice Dental assistant certification (CDA or state equivalent) Track record of high patient satisfaction and case acceptance support ──────────────────────────────────────────────────────────── OUR VALUES
— THIS IS WHAT WE LIVE BY
Excellence — We hold ourselves to the highest clinical and service standards, every single time. Ownership — We take responsibility for our results. No excuses. No deflection. Patient First — Every decision we make is filtered through what is best for our patients. Team — We win together. No individual is more important than the outcome we create collectively. Growth — We are always learning, always improving, always leveling up. ──────────────────────────────────────────────────────────── WHAT YOU CAN EXPECT FROM US A
high-performing team that will push you to be your best Clear expectations — you will always know where you stand A leadership team that is invested in your professional development The opportunity to grow within an expanding, ambitious practice A practice culture built on respect, excellence, and results ──────────────────────────────────────────────────────────── HOW TO APPLY
If this role describes who you are — not just what you've done — we want to hear from you. Submit your resume and a brief note (no more than 5 sentences) telling us: Why you are the right person for this role and what makes you different from every other applicant. Generic applications will not be considered. We are looking for people who pursue things with intention. Email:
Subject Line:
Dental Clinical & Front Office Coordinator — [Your Name] ──────────────────────────────────────────────────────────── Cappelli Dental is an equal opportunity employer. We hire based on character, competency, and commitment. Pay:
$26.26 - $29.00 per hour Work Location:
In person
