Medical Receptionist

Description We are looking for a bilingual Spanish Medical Receptionist to support a busy clinical office in Jersey City, New Jersey. This position serves as a central point of coordination for front-desk operations while providing close administrative assistance to the physician in a hands-on practice setting. The ideal candidate is organized, responsive, and comfortable managing patient-facing tasks alongside insurance and scheduling responsibilities in a high-volume environment.

Responsibilities:

• Welcome patients, manage front-desk activity, and maintain an efficient check-in and check-out process throughout a high-volume day.
• Provide dedicated administrative support to the physician, helping coordinate daily priorities and keeping office operations running smoothly.
• Handle appointment scheduling and calendar updates using the practice's scheduling platform.
• Review insurance coverage details and confirm benefits before patient visits to help prevent delays in care.
• Obtain pre-authorizations for procedures, services, or treatments as needed and follow up on outstanding requests.
• Enter, update, and maintain accurate patient information within the electronic medical record system.
• Communicate with patients, insurance representatives, and internal staff to resolve routine administrative and coverage-related questions.
• Assist with office workflow using systems such as Practice Fusion and Thrive to support documentation and scheduling needs. Requirements
• Prior experience in a medical receptionist, healthcare front-desk, or similar administrative role.
• Working knowledge of electronic medical record systems and confidence navigating EMR-based workflows.
• Familiarity with insurance verification and pre-authorization processes in a medical office setting is strongly preferred.
• Ability to stay organized and detail-focused in a fast-paced environment serving a large daily patient volume.
• Strong communication and interpersonal skills for interacting with patients, providers, and insurance contacts.
• Reliable multitasking skills with close attention to accuracy and detail.
• Comfortable providing direct administrative support in a traditional, hands-on physician office environment.

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