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Front Desk/Dental Insurance Coordinator
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Nutley Family Dentistry
Nutley, NJ (In Person)
$58,240 Salary, Full-Time
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Job Description
Overview We are seeking a dedicated and organized Front Desk Insurance Coordinator with a focus on insurance management. This role is essential in providing excellent patient service and administrative support within our dental office. The ideal candidate will possess strong communication skills, a thorough understanding of dental terminology, and experience with Eaglesoft and Dexis. As the first point of contact for insurance inquiries, the Front Desk Coordinator will ensure a welcoming environment while efficiently managing insurance operations. Responsibilities Assist with multi-line phone systems to schedule appointments, answer inquiries, and provide information regarding services. Verify patient insurance information and handle dental billing and collections accurately. Maintain organized dental records in compliance with HIPAA regulations. Review documentation for accuracy and completeness, including PPO plans and coding Utilize practice management systems such as Eaglesoft and Dexis Assist with clerical duties including filing, typing, and data entry using Microsoft Office applications. Support the dental team by preparing patient charts with copayment estimates and ensure all necessary information is available for appointments. Provide bilingual support as needed to enhance patient communication and service delivery. Qualifications Previous experience in a dental office or clinic setting is preferred. Familiarity with dental terminology and coding practices is essential. Proficient in Eaglesoft and Dexis Strong computer skills including typing proficiency and familiarity with Microsoft Office Suite. Excellent phone etiquette and customer service skills to effectively interact with patients and staff. Ability to manage multiple tasks efficiently while maintaining attention to detail. Knowledge of health information management practices and insurance verification processes is beneficial. Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations. Join our team as a Front Desk Insurance Coordinator where you can make a difference in the lives of our patients while developing your career in the healthcare field!