Medical Recptionist/ Office Lead

Practice Coordinator (Front Desk + Administrative Support Lead) Private Dermatology Practice We are seeking a highly organized, capable professional to join our team in a full-time, in-office hybrid role combining front desk responsibilities with administrative and operational support. This is not a basic receptionist position. We are looking for someone who is strong with systems, communication, spreadsheets, calendar and email management and follow-through, and who can contribute both at the front desk and behind the scenes to keep the practice running efficiently. Position Overview Full front desk coverage during patient hours (check-in/out, phones, scheduling) Administrative support during designated non-clinical time (organization, follow-up, coordination) You will work closely with leadership and play a key role in both patient experience and daily operations . Key Responsibilities Manage patient check-in/out, scheduling, and incoming calls Verify insurance and communicate patient financial responsibility Maintain organization of EMR, patient communications, and intake processes Collect payments and ensure accurate front-end financial workflows Monitor and organize emails, messages, and follow-up items Assist with tracking tasks, deadlines, and operational priorities Project Management Support office organization, vendor coordination, and basic inventory Assist with product recommendations and patient communication Qualifications 2-4+ years of front desk medical reception (dermatology preferred) Strong knowledge of front desk workflows, scheduling, and insurance basics 2-4 years of vreifying insurance benefits Highly organized with strong attention to detail Experience managing calendars and emails as a support staff to others Excellent communication and professionalism

Technical Skills Required:

Proficient in Microsoft Excel and Word Comfortable using EMR systems Experience or comfort with AI tools (such as Otter or similar platforms) Calendar management Strong general computer and systems skills What Sets You Apart Must be highly organized and able to manage multiple priorities without constant direction Strong follow-through required—tasks should be completed and tracked without reminders Comfortable working with systems, improving workflows, and keeping processes organized Must be comfortable using technology, including Excel, Word, and AI-based tools Able to stay calm, professional, and efficient in a fast-paced environment This position is best suited for someone with prior experience in a structured medical or administrative setting This position offers the opportunity to grow into a broader administrative or operational role over time. We offer a supportive, team-oriented environment, paid time off, free parking, and cosmetic perks. If you are looking for a role where you can contribute beyond the front desk and be part of a well-run, growing practice, we would love to hear from you.

Pay:

$21.00 - $23.50 per hour

Benefits:

Employee discount Paid time off

Experience:

medical check in and check out reception: 2 years (Required) insurance verification : 2 years (Required)

Microsoft Excel :

2 years (Required) supporting administrative needs of an individual: 2 years (Required)

Project Management:

2 years (Required)

Work Location:

In person