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Medical Front Desk Associate
Job
Leoforce
Albuquerque, NM (In Person)
$36,127 Salary, Full-Time
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Job Description
Experience:
Mid Level Salary:
$16- $18 per hour Job Details
- Key Responsibilities Greet and check in patients, providing a professional and welcoming experience Verify insurance eligibility, benefits, and coverage prior to appointments Collect co-pays, verify required documentation, and explain basic coverage information to patients Accurately enter and update patient demographics and insurance details in the EHR Schedule, confirm, and manage patient appointments Assist with patient registration, intake forms, and sliding fee scale documentation (FQHC setting) Answer phones, respond to patient inquiries, and route calls appropriately Coordinate referrals, authorizations, and follow-up appointments Maintain organized front desk operations and support efficient patient flow Ensure compliance with HIPAA and confidentiality standards Qualifications 1-3+ years of experience in a medical front desk, patient services, or healthcare administrative role Hands-on experience with insurance verification, eligibility checks, and patient intake required Experience in an FQHC or community health setting preferred Strong understanding of insurance types (Medicaid, Medicare, commercial plans) Familiarity with EHR systems (eClinicalWorks, Epic, or similar) Excellent communication and customer service skills Ability to multitask in a fast-paced, high-volume environment Bilingual (Spanish or other languages) is a plus High school diploma or equivalent required A bit about us:•We are seeking a detail-oriented and patient-focused Patient Coordinator / Front Desk Associate to serve as the first point of contact for patients.
- Medical, Dental, and Vision benefits.