Orthodontic Receptionist

Job Summary We are seeking an energetic and detail-oriented Orthodontic Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing front desk operations. Your expertise in medical administrative support, insurance verification, and dental terminology will help streamline patient flow and enhance overall office productivity. This position offers an exciting opportunity to contribute to a thriving orthodontic practice dedicated to delivering exceptional patient care. Responsibilities Greet patients warmly and manage patient check-in and check-out processes with professionalism and courtesy. Schedule appointments accurately using dental practice management software such as Ortho Edge ensuring optimal clinic flow. Verify insurance coverage Maintain precise medical records and ensure compliance with HIPAA regulations by reviewing documentation and managing health information securely. Answer multi-line phone systems efficiently, providing excellent patient service and addressing inquiries promptly. Assist with insurance verification, pre-authorizations, and collection of co-payments while explaining treatment plans clearly to patients. Support clinic operations by managing filing, data entry, and other clerical tasks related to medical records and office management. Requirements Proven experience as a dental receptionist with clinic or office experience preferred. Strong knowledge dental insurance processes including Medicaid. Excellent computer skills Exceptional phone etiquette, customer service skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual abilities are a plus to serve diverse patient populations effectively. Knowledge of dental terminology and clinic experience in orthodontics or dental offices is preferred. Ability to maintain confidentiality in accordance with HIPAA standards and demonstrate attention to detail in documentation review. Join our team where your organizational skills and passion for patient care will make a real difference! We value proactive professionals committed to fostering a positive environment while supporting the smooth operation of our orthodontic practice.

Work Location:

In person