Medical Receptionist

We are looking for an experienced Medical Receptionist to support a busy patient-facing practice in Elmira, New York. This Long-term Contract opportunity is ideal for someone who enjoys balancing administrative accuracy with warm, detail-oriented service throughout the patient journey. The person in this role will help coordinate appointments, address common pre-visit questions, and keep front office operations organized while maintaining a high standard of confidentiality and care.

Responsibilities:

Coordinate incoming and outgoing patient calls, arrange appointments, and provide clear guidance on visit preparation, billing questions, and next steps. Review insurance details, prepare required documentation, and help ensure devices or services are ready and delivered on schedule for upcoming visits. Maintain patient records and account information with discretion, following privacy expectations and established healthcare regulations. Manage appointment reminder and confirmation activities to reduce scheduling gaps and promote a smooth, positive experience for every patient interaction. Explain service pricing, coverage details, and available payment arrangements, then schedule follow-up visits or outpatient appointments when appropriate. Contribute to office performance goals by supporting quality-focused processes, encouraging patient referrals, and reinforcing a wellness-centered approach to care. Collaborate closely with staff members, demonstrating reliability and respectful communication with both patients and colleagues. Build and sustain productive relationships with external providers and vendors while assisting with supply tracking and inventory coordination. Take part in ongoing career development through regular training sessions, conference calls, and in-person learning opportunities. High school diploma or equivalent required; additional college education is preferred. At least 2 years of experience in a front desk, medical office, call center, retail, sales, or customer service setting. Working knowledge of patient scheduling, reception support, and front office operations. Familiarity with insurance verification, medical billing discussions, and reimbursement-related workflows. Proficiency with Microsoft Word and Microsoft Excel. Ability to communicate clearly and professionally with patients, teammates, and outside partners. Comfortable handling confidential information while maintaining accuracy and attention to detail. Basic understanding of medical terminology and patient check-in procedures. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .