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Medical Receptionist

Job

Middletown Medical

Newburgh, NY (In Person)

$35,360 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

About Middletown Medical:
Middletown Medical is a comprehensive, multispecialty healthcare facility dedicated to providing exceptional care to patients across the Hudson Valley. With locations throughout Orange, Sullivan, and Ulster counties, our team of skilled providers and staff are committed to improving the health and wellness of our community.
Job Summary:
We are looking for a professional, compassionate, and detail-oriented Medical Receptionist to join our team at Middletown Medical. As the first point of contact for our patients, you will play a key role in ensuring a positive patient experience and supporting the daily operations of a busy medical office.
Key Responsibilities:
Warmly greet and check in patients, ensuring all required forms and documentation are completed Answer and route phone calls promptly and professionally Schedule, confirm, and cancel appointments using our EMR system (eClinicalWorks) Verify patient insurance and collect co-pays and outstanding balances Maintain patient confidentiality and compliance with HIPAA guidelines Ensure accurate entry and updating of patient demographics and insurance information Process referrals and assist with prior authorizations when needed Coordinate with clinical staff to support patient flow and office efficiency Handle patient inquiries and provide excellent customer service
Qualifications:
High school diploma or equivalent required Previous medical office or front desk experience preferred Experience with eClinicalWorks (ECW) is a strong plus Strong communication and interpersonal skills Ability to multitask and remain calm under pressure in a fast-paced environment Professional demeanor, reliability, and attention to detail Bilingual (English/Spanish) a plus
Schedule:
Monday-Friday with occasional weekend or evening shifts as needed
Compensation & Benefits:
Competitive hourly pay based on experience Benefits package for eligible employees, including: Medical, dental, and vision insurance Paid time off and holidays 401(k) retirement plan Opportunities for growth within
Middletown Medical Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person