Medical Receptionist

Description We are looking for a welcoming and detail-oriented Medical Receptionist to support daily front desk operations for a healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping scheduling and administrative tasks organized. The person in this role will serve as a key point of contact for patients, helping the office run smoothly through clear communication and efficient coordination.

Responsibilities:

• Welcome patients upon arrival, provide a positive first impression, and assist with the check-in process.
• Coordinate appointment calendars, schedule patient visits, and update bookings as needed to support office flow.
• Answer incoming calls, respond to routine front office inquiries, and direct messages to the appropriate staff members.
• Maintain accurate patient information in office records and confirm details during each visit.
• Support front desk administrative activities such as document handling, form collection, and general reception coverage.
• Communicate clearly with patients regarding appointment timing, office procedures, and next steps before and after visits.
• Help keep the reception area organized and prepared for daily patient traffic.
• Work closely with clinical and administrative team members to ensure smooth day-to-day operations. Requirements
• Prior experience in a medical reception, medical front office, or similar patient-facing administrative role.
• Demonstrated ability to schedule appointments accurately and manage a busy calendar.
• Strong customer service skills with a detail-oriented and courteous approach to patient interaction.
• Comfortable handling check-in procedures and other front desk responsibilities in a healthcare setting.
• Clear verbal and written communication skills.
• Strong organizational skills and attention to detail when managing patient information.
• Ability to work effectively in a fast-paced office environment while balancing multiple tasks.

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