Medical Receptionist

Buffalo Medical Group is seeking full-time Medical Receptionists at our 3900 North Buffalo Street location in Orchard Park, NY This position greets patients, checks in appointments, gathers registration and insurance information and collects patient financial obligations. Work schedule is Monday - Friday from 8am-4:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Welcomes patients and visitors. 2. Checks in appointments while gathering and maintaining demographics, forms and insurance information. 3. Collects any copayments, deductibles, coinsurance and pre-payments at time of check in. 4. Discusses payment policies and options with patient prior to service or at the time of check in. 5. Works assigned Patient Workqueues for pre-registration efforts 6. Assists patients as a concierge during kiosk check ins 7. Directs patients to their appropriate waiting area 8. Reports system issues when realized, such as incorrect electronic benefit pulls, incorrect plan mapping, etc. 9. Utilizes e-verify for every check-in to ensure correct insurance entry 10. Tracks complaint patterns, system issues and general common problems 11. Demonstrates thorough knowledge of Epic Registration (Prelude) 12. Calls Central Business Office regarding complex billing issues, questions and attempts to resolve on site 13. Pre-registers hospital billing for provider offices 14. Daily drawer balancing 15. Post payments and adjustments as assigned 16. Assist in training new employees when assigned 17. Attends any customer service or other related trainings as required 18. Will participate in worksite safety training programs

BENEFITS

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Free parking Gym membership Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Schedule:

Monday to Friday 8am-4:30pm

Experience:

Medical receptionist: 2 years (Required)

Work Location:

In person at 3900 North Buffalo Street in

Orchard Park, NY Job Type:

Full-time Pay:

$17.76 - $26.64 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Free parking Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): What EMR systems do you have experience working with? How many years of medical receptionist experience do you have?

Education:

High school or equivalent (Required)

Work Location:

In person