Dental Receptionist

We are seeking a dedicated and organized Dental Front Desk Admin to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support in a busy dental office environment. This role requires proficiency in handling phone systems, managing patient records, and ensuring smooth front desk operations.

Who We're Looking For:

We're seeking a strong, confident, and experienced dental professional who thrives in a dynamic, fast-paced environment. This role is ideal for someone who is: Highly organized and detail-oriented A proactive problem-solver Professional and composed under pressure Skilled at multi-tasking and prioritizing tasks Exceptional at communication with patients, providers, and staff Reliable, punctual, and accountable Patient-focused with a warm and friendly demeanor Tech-savvy and adaptable to new systems and tools

Key Responsibilities:

Manage and optimize the appointment schedule for dentists and hygienists Proactively fill schedule gaps and follow up on unscheduled treatment Present treatment plans clearly, including third-party financing options Greet and assist patients and callers, addressing inquiries with professionalism Verify insurance eligibility and accurately process claims and payments Maintain patient records and ensure data accuracy within practice management software Perform End-of-Day reconciliation and reporting Maintain smooth front desk operations and patient workflow Uphold a high standard of confidentiality and professionalism Learn and implement new technologies as they arise

Requirements:

Minimum 1 year of dental front desk or office administration experience Proficiency in dental practice management software Strong understanding of dental insurance and billing Exceptional communication, interpersonal, and customer service skills Ability to work independently and as part of a team Why Join Us? This is more than just a job - it's an opportunity to build a meaningful career in a thriving dental practice. You'll work alongside a supportive, experienced team that values growth, excellence, and collaboration. If you're ready to take ownership of your role, grow professionally, and make a lasting impact on patients' lives, we want to meet you!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Job Type:

Full-time Pay:

$20.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

dental / medical front deskl: 1 year (Required) Ability to

Commute:

Plattsburgh, NY 12901 (Required)

Work Location:

In person