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Medical Receptionist
Job
Robert Half
Rochester, NY (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Medical Receptionist to support daily front office operations for a healthcare setting. This contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The individual in this role will serve as a key point of contact for patients and help keep office workflows organized and efficient.
Responsibilities:
- Welcome patients upon arrival, assist with check-in procedures, and ensure information is entered accurately into office records.
- Coordinate appointment scheduling, confirm upcoming visits, and adjust calendars as needed to support clinic operations.
- Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff.
- Verify insurance details and collect required documentation before appointments to help streamline patient visits.
- Maintain an orderly reception area and support general front desk activities throughout the day.
- Process patient intake paperwork, update demographic information, and ensure files remain complete and current.
- Communicate clearly with providers, staff, and patients to support smooth daily office flow.