Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Patient Experience Specialist
Job
RU Roseman University of Health Sciences
Spring Valley, NY (In Person)
$40,560 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Why Join Roseman? Because this is your chance to grow with a team—and a University—that's going places. We are a private, nonprofit institution preparing the next generation of healthcare leaders through innovation, compassion, and academic rigor. And we believe those same values should guide how we treat our employees.
Job Description:
Be the First Smile Patients See—and the Reason They Return At Roseman University of Health Sciences, we believe exceptional healthcare begins with exceptional patient experiences. Roseman Medical Group is seeking a Patient Experience Specialist who is passionate about customer service, healthcare, and creating a welcoming environment for every patient who walks through our doors. As the hub of our clinic operations, you will play a vital role in ensuring patients receive seamless, compassionate, and efficient care from their first phone call through their final visit. If you thrive in a fast-paced environment, enjoy helping others, and take pride in delivering outstanding service, we'd love to meet you. What You'll Do- Welcome and assist patients in person and by phone
- Coordinate appointments, check-in/check-out, and patient communications
- Verify insurance eligibility and process authorizations
- Assist patients with billing questions and financial arrangements
- Process payments and maintain accurate records
- Support medical records requests and patient portal access
- Partner with clinical and administrative teams to ensure a smooth patient experience What We're Looking For
- High school diploma or equivalent
- At least one year of medical office or healthcare-related experience
- Strong customer service, communication, and organizational skills
- Experience with EMR/EHR systems and Microsoft Office
- Bilingual Spanish-speaking candidates are encouraged to apply Why Roseman Medical Group?
- Collaborative and supportive team culture
- Opportunity to make a meaningful difference in patients' lives every day
- Mission-driven healthcare organization connected to a leading health sciences university
- Professional growth and development opportunities
- Work alongside providers dedicated to patient-centered care Join us in creating an exceptional experience for every patient, every visit, every day.