Medical Receptionist

Medical Receptionist

CFM - 3.4

Syracuse, NY Job Details Part-time | Full-time $18 - $21 an hour 1 day ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Bereavement leave Life insurance Paid sick time Qualifications Electronic health records (EHR) management Multilingual HIPAA English Medical scheduling Medical administrative support Driver's License EMR systems Medical receptionist Full Job Description Compassionate Family Medicine is hiring for dependable Medical Receptionists for both Full-Time and Part-Time positions. We are hiring at all five of our office locations - Green St., Court St., N. Syracuse, Baldwinsville, and Cicero. Responsibilities Answer high volumes of incoming patient phone calls Maintain low voicemail queues and return patient calls Schedule and manage patient appointments Check patients in and or out for their appointments Verify insurance and update patient information Collect copays and balances Document patient interactions in the EMR system Assist with provider schedules and last‑minute changes Maintain HIPAA compliance Provide professional and respectful patient service Take ownership of patient interactions from start to resolution Schedule Full-Time and Part-Time positions available Part-time approximately 20-30 hours per week Monday-Friday shifts with occasional Saturday coverage Rotating schedules based on operational needs Coverage may occasionally be required at any of our five locations Qualifications Prior medical receptionist experience strongly preferred EMR experience strongly preferred (Medent experience preferred) Experience handling high-volume phone environments Strong communication and organizational skills Reliable and punctual Fluent in English required Bilingual or multilingual is a plus Compensation & Benefits Competitive hourly pay based on experience 401(k) with company match Paid sick time and PTO (per eligibility) Health, dental, and vision insurance (per eligibility) Employee recognition and incentive programs Free parking

Job Types:

Full-time, Part-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Free parking Health insurance Life insurance Paid sick time Paid time off Vision insurance Application Question(s): Do you have a valid NYS Drivers License and reliable vehicle? Are you applying for Full-time or Part-Time? How do you stay organized and multitask when managing phones, patients at the desk, and scheduling at the same time? Are you willing to work at any of our five office locations if coverage is needed? Describe your experience handling high-volume phone calls. Approximately how many calls per day did you manage? Do you speak any languages other than English? If yes, please specify. What does excellent patient service mean to you as a medical receptionist?

Experience:

Medical receptionist: 1 year (Required) EMR systems: 1 year (Required)

Language:

Spanish, Arabic, Nepali or a language other than English (Preferred)

Work Location:

In person