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Dental receptionist
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Aghabi Dental
Valley Stream, NY (In Person)
$43,680 Salary, Part-Time
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Job Description
Job Overview We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional patient service and administrative support. This position requires strong communication skills, attention to detail, and a thorough understanding of dental terminology and office procedures. Duties Greet patients warmly and manage the front desk operations efficiently. Schedule appointments and manage the dental calendar to optimize patient flow. Handle patient inquiries via phone and in-person with professionalism and courtesy. Verify insurance information and assist patients with insurance claims and billing questions. Maintain accurate patient records, including documentation review and updates in EMR systems such as Epic, Meditech, or Dentrix. Process medical collections and ensure compliance with HIPAA regulations. Assist in the preparation of care plans and coordinate with dental staff for treatment planning. Utilize medical coding knowledge (CPT, ICD-9, ICD-10) for accurate billing and coding of services rendered. Manage multi-line phone systems effectively while maintaining excellent phone etiquette. Perform clerical tasks such as filing, typing, and maintaining organized medical records. Requirements Previous experience as a Dental Receptionist or in a similar medical office role is preferred. Familiarity with EHR systems (eClinicalWorks, Athenahealth) is advantageous. Strong understanding of medical terminology, dental terminology, and insurance verification processes. Proficiency in Microsoft Office Suite and basic computer skills; 10-key typing experience is a plus. Bilingual candidates are encouraged to apply to enhance patient communication. Excellent customer service skills with a focus on patient satisfaction. Ability to work collaboratively within a team environment while managing multiple tasks efficiently. Knowledge of health information management practices is beneficial. If you are passionate about providing excellent patient care and have the skills necessary to thrive in a fast-paced dental environment, we encourage you to apply for this rewarding opportunity.