Medical Receptionist

Medical Receptionist Pay:

$17.00/hour

Schedule:

Monday-Friday | 7:00 AM - 3:30 PM (No weekends!)

Location:

Centerville, OH Experience:

2+ years of experience working within the Medical Industry About the Opportunity PrideStaff is partnering with a highly respected, locally-owned Physical Therapy and Sports Rehabilitation practice to find an energetic, empathetic, and organized Medical Receptionist . Our client is known for treating people like people—not just numbers on a chart. They pride themselves on a welcoming, high-energy environment where patients bounce back from injuries, post-surgical procedures, and sports-related issues. As the face of the clinic, you will be the first point of contact for patients seeking to get "back in motion." If you thrive in a collaborative, fast-paced setting where you can build genuine relationships with patients and keep a busy clinic running smoothly, we want to talk to you!

Key Responsibilities The First Impression:

Greet patients, athletes, and visitors with a warm, encouraging smile. Maintain a positive, professional, and welcoming waiting room environment.

Smart Scheduling:

Manage complex appointment books for multiple physical therapists and physical therapy assistants (PTAs). Coordinate same-day appointments, follow-ups, and complimentary patient discovery visits.

Patient Intake & Check-In:

Guide new and existing patients through the registration process, verify demographic information, and ensure all digital or paper health intake forms are accurately completed.

Insurance Verification & Coordination:

Check insurance eligibility and benefits for a wide variety of commercial, private, and workers' comp plans. Clearly explain insurance coverage, copays, and authorization requirements to patients.

Financial Stewardship:

Collect copays, deductibles, and point-of-service balances. Efficiently manage bill pay inquiries and post payments accurately into the electronic health record (EHR) system.

Communication Hub:

Answer multi-line phone calls, respond to digital appointment requests, follow up on patient appointment reminders, and manage incoming/outgoing medical faxes and referrals.

What We Are Looking For Experience:

Minimum of 1-2 years of experience as a receptionist or front desk coordinator in a medical office, chiropractic clinic, or physical therapy setting is preferred.

Customer Service Obsessed:

A patient-first mindset. You understand that patients may be in pain or anxious, and you meet them with empathy, patience, and exceptional care.

Tech-Savvy:

Strong computer skills, including experience with electronic medical records (EMR) or scheduling software.

Detail-Oriented:

Ability to accurately handle insurance data, collect payments, and manage a fast-moving front desk without missing a beat.

Reliable & Professional:

Exceptional attendance, a strong work ethic, and a professional demeanor. Why Apply Through PrideStaff? At PrideStaff, we take the time to get to know you and your career goals. We don't just place you in a job; we align you with a company culture where you can thrive. Direct communication and guidance throughout the interview process. Access to competitive benefits during your contract-to-hire period. A foot in the door with one of the region's top-rated, growing physical therapy practices. How to Apply Ready to take the next step in your medical administrative career? Click Apply Now and attach your current resume. A PrideStaff recruiter will review your qualifications and reach out to matching candidates immediately! PrideStaff is an equal opportunity employer.

Job Type:

Full-time Pay:

$17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person