Medical Receptionist

Do you want to work with an amazing company with FUN as one of our Core Values? Company Overview Complete Care Health Centers is dedicated to promoting holistic health and wellness by providing comprehensive services that address social, mental, and physical wellbeing. Our facility offers innovative healthcare solutions, including chiropractic, primary care, nutrition, and lifestyle coaching, all supported by advanced diagnostic equipment. We are committed to improving quality of life through natural health approaches and patient education. Job Summary We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a strong background in medical reception, and proficiency with electronic health record (EHR) systems. As a Medical Receptionist, you will manage patient scheduling, verify insurance information, handle medical records, collect co-payments, answer phones and provide exceptional patient service to ensure a smooth and welcoming experience. Duties Greet patients warmly and professionally while managing multi-line phone systems with courteous phone etiquette. Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth. Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper documentation review for billing purposes. Maintain organized medical records and ensure compliance with HIPAA regulations to protect patient confidentiality. Assist with insurance claims processing and follow-up on outstanding medical collections to optimize revenue cycle management. Support clinical staff by preparing intake forms, updating patient information, and managing clinic flow efficiently. Perform clerical tasks such as filing, data entry (including 10 key typing), and maintaining office supplies using Microsoft Office tools. Ensure accurate documentation of care plans and CPT (Current Procedural Terminology) coding for billing and recordkeeping purposes. Qualifications Prior experience in a medical office or healthcare setting with proficiency in EMR systems like Epic, Meditech, or Athenahealth. Knowledge of medical terminology, ICD-9/ICD-10 coding standards, CPT coding, and medical billing procedures. Strong computer skills including Microsoft Office Suite; familiarity with dental terminology or dental office management systems such as Dentrix or Eaglesoft is a plus. Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment. Bilingual abilities are desirable to serve diverse patient populations effectively. Experience with insurance verification processes and familiarity with HIPAA compliance standards. Exceptional customer service skills coupled with professional phone etiquette and clear communication abilities. Join our team as a Medical Receptionist to contribute to delivering outstanding healthcare experiences while supporting our mission of holistic wellness through compassionate administrative support! Benefits Competitive wage and benefits package Paid Time Off Paid Holidays Medical Dental Vision Life/AD&D Supplemental benefits 401k 401k employer match EEOE /

Drug Free Work Place Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Employee assistance program Health insurance Opportunities for advancement Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Required)

Customer Service:

3 years (Required) Medical scheduling: 1 year (Required) EHR systems: 1 year (Required)

Work Location:

In person