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Medical Receptionist
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Smart Loss Medical, PLLC
Camp Hill, PA (In Person)
$39,520 Salary, Part-Time
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Job Description
Join our dynamic healthcare team as a Medical Receptionist / Prior Authorization Coordinator, where your organized, proactive, and patient-focused approach will play a vital role in delivering exceptional care. As the first point of contact for patients and referring providers, you will manage front desk operations, coordinate appointments, verify insurance benefits, and facilitate prior authorizations for medications, diagnostic testing, and specialty treatments. Your attention to detail and strong communication skills will help ensure a seamless patient experience while supporting efficient clinic operations. This position offers an exciting opportunity to develop expertise in medical administration, insurance coordination, and patient care support within a growing sleep medicine and obesity medicine practice. Duties Greet patients and visitors warmly, ensuring a positive and professional first impression Schedule and manage patient appointments using Charm EHR Answer and direct incoming calls while providing excellent customer service Verify insurance eligibility, benefits, and referral requirements prior to appointments Obtain and track prior authorizations for medications, diagnostic testing, and medical services, including communication with insurance companies, pharmacies, providers, and patients Submit required clinical documentation and appeals to support insurance authorization requests Monitor authorization status and follow up on pending requests to minimize treatment delays Collect copayments and outstanding patient balances Maintain accurate patient demographic and insurance information in the electronic medical record Process incoming referrals, medical records, and correspondence Assist with patient portal messages and general administrative tasks Maintain patient confidentiality and ensure compliance with HIPAA regulations Review documentation for completeness and accuracy to support billing and reimbursement processes Collaborate with providers and clinical staff to ensure efficient patient flow and continuity of care Qualifications Previous experience in a medical office, physician practice, or healthcare setting preferred Prior experience with insurance verification and prior authorization processing strongly preferred Familiarity with electronic medical records (Charm EHR experience is a plus) Strong computer skills, including Microsoft Office and data entry proficiency Excellent verbal and written communication skills Strong organizational skills with the ability to manage multiple priorities and deadlines Ability to work independently while maintaining attention to detail Professional demeanor and commitment to exceptional patient service Knowledge of HIPAA and medical office procedures preferred Compensation Competitive hourly pay based on experience. Opportunities for growth and increased responsibility Supportive team environment within a growing specialty practice