Medical Receptionist

Job Summary We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, verifying insurance, and ensuring smooth administrative workflows. The ideal candidate will possess strong communication skills, attention to detail, and a comprehensive understanding of medical office procedures. Your efforts will directly contribute to delivering exceptional patient service and maintaining efficient clinic operations. Responsibilities Greet patients warmly and professionally upon arrival, ensuring a welcoming environment Schedule patient appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper authorization and documentation Collect payments and perform medical collections in accordance with billing protocols Manage multi-line phone systems with excellent phone etiquette to handle inquiries and appointment scheduling Review and update medical records while maintaining compliance with HIPAA regulations Assist with intake procedures, including gathering patient information and updating demographic data Support medical billing processes by coding procedures using CPT codes and

ICD-10/ICD-9

diagnostic codes Maintain organized filing systems for medical records and administrative documents Coordinate with clinical staff to facilitate care plans and documentation review Utilize EMR systems such as eClinicalWorks or Dentrix to document patient interactions accurately Perform clerical tasks including data entry, typing, filing, and using Microsoft Office applications Requirements Prior experience in a medical office setting or clinic environment is highly preferred Knowledge of EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft Familiarity with medical coding (CPT, ICD-10/ICD-9) and billing procedures Understanding of HIPAA regulations related to health information management Strong computer skills including proficiency in Microsoft Office suite Excellent customer service skills with the ability to handle sensitive information discreetly Bilingual abilities are a plus to serve diverse patient populations Experience with insurance verification processes for Medicare, Medicaid, and private insurers Ability to manage multiple priorities efficiently in a fast-paced environment Strong organizational skills with attention to detail in documentation review and data entry If you are passionate about providing outstanding patient service within a dynamic healthcare setting, we encourage you to apply today. Join our team as a Medical Receptionist and contribute to delivering quality care through excellent administrative support.

Pay:

$22.00 - $30.00 per hour

Work Location:

In person