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Medical Receptionist
Job
Robert Half
Philadelphia, PA (In Person)
Full-Time
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Job Description
Description We are looking for a dependable Medical Receptionist to support daily front office operations. This long-term Medical Receptionist contract position is ideal for someone who can create a welcoming experience for patients while managing scheduling, insurance-related tasks, and administrative coordination with accuracy. The person in this role will serve as a key point of contact for patients, providers, and clinical support teams, helping the office run efficiently each day. What you get to do every single day:
- Welcome patients courteously, guide them through arrival procedures, and ensure registration details are completed accurately.
- Arrange and update appointments for office visits, imaging services, and surgical procedures while coordinating changes across provider calendars.
- Confirm insurance benefits, eligibility status, and authorization requirements before scheduled services to help avoid delays.
- Receive co-payments and record transactions carefully in accordance with office procedures.
- Keep patient information organized and up to date within electronic records and front desk documentation systems.
- Communicate clearly with patients, physicians, radiology staff, and surgery scheduling contacts to support timely care coordination.
- Handle routine reception and administrative duties that contribute to smooth day-to-day operations in the medical office.
- Protect patient privacy and maintain a detail-oriented standard when managing records, conversations, and front desk interactions. Requirements Other requirements for the Medical Receptionist position include and are not limited to:
- At least 3 years of experience in a medical receptionist or medical front office position.
- Practical experience with patient intake, appointment coordination, and general reception workflows in a healthcare setting.
- Working knowledge of insurance verification, eligibility review, authorization processes, and co-payment collection.
- Familiarity with scheduling support for office appointments, radiology services, and surgical procedures.
- Strong communication, organization, and multitasking abilities in a fast-paced medical environment.
- Comfort using electronic medical records, office applications, and standard front desk technology.
- Basic understanding of medical terminology and patient-facing healthcare office procedures.