Dental Receptionist/Billing Specialist

We are looking for a detail-oriented Dental Receptionist & Billing Specialist to join our team. This role is perfect for a multitasking professional who enjoys managing both the patient experience and the essential financial health of a dental practice.

Front Desk & Patient Coordination Patient Concierge:

Greet patients, manage the check-in/check-out process, and ensure a smooth daily flow.

Scheduling:

Coordinate appointments and follow-up care to maintain a productive office calendar.

Record Management:

Maintain both digital and physical patient records , ensuring all HIPAA-compliant forms and histories are meticulously organized and up to date.

Billing & Insurance Management Insurance Verification:

Confirm coverage and obtain necessary pre-authorizations before scheduled procedures.

Claims Management:

Prepare, submit, and track dental insurance claims; follow up on aged accounts and denials.

Collections:

Calculate and collect patient co-pays at the time of service and manage monthly billing statements.

Account Reconciliation:

Post insurance payments (EOBs) and audit accounts for accuracy within Open Dental .

Qualifications Experience:

Previous dental front office or billing experience is preferred , but we are willing to train a candidate with strong administrative skills and a quick learning curve.

Software:

Proficiency with Open Dental is a significant plus.

Communication:

Exceptional verbal and written skills, with the ability to handle financial discussions professionally.

Organization:

High attention to detail, specifically regarding the maintenance of physical filing systems alongside digital records.

Pay:

$19.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person