Dental Reception Specialist Student

Family First Health is looking for a Dental Reception Specialist student interested in a Co-Op opportunity with our organization. As a Dental Reception Specialist student, you should have a positive and outgoing personality, excellent patient care skills, and strong organizational skills. A qualified clinical staff member should have: Working knowledge of dental terminology, ability to build relationships with patients, computer proficiency and the ability to learn new programs. This position is an opportunity to learn and grow with a terrific dental team. We're dedicated to offering trustworthy dental services and care to our community. If this sounds a like a good fit, we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets patients at front desk, enters/ updates demographic data and insurance information, and checks in patients. Enters all patient charges, collects and records payments, and exit patients. Verifies insurance. Answers telephone and provides patients and others with the requested information or directs the caller to the appropriate place. Schedules, reschedules and cancels appointments as needed. Pulls and prepares charts for the following day's visits. Scans or places information received from external providers in patients' dental charts. Receives consult and medical clearance forms and schedule patient accordingly. Prepares prior authorizations as required and contact patient when prior authorization is received. Prepares daily batches for fiscal department. Delivers excellent customer service to both internal and external customers by maintaining professionalism and courtesy. Performs all other duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES

High School Diploma or GED, or any equivalent combination of training and experience Knowledge of computer software applications (Microsoft Office Applications, others) Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Excellent customer service skills Skill in operating office equipment Proficient keyboarding skills Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments Ability to set positive examples for team members through exceptional work performance including adherence to company policies and processes. Ability to work independently and within a multidisciplinary team Ability to work in, and respond appropriately to a demanding environment including crisis situations Ability to appropriately handle sensitive and confidential information Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds. Ability to work efficiently and accurately with strong attention to detail Ability to sort and file materials correctly by alphabetic or numeric systems Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks Ability to adhere to all Family First Health's policies, processes, and procedures, especially, Code of Conduct, Workplace Conduct, and the Remote/Telework Policy if indicated eligible to work remotely or telework. Ability to articulate and advocate Family First Health's mission and values Ability to maintain required clearances

PHYSICAL DEMANDS

Mental/Physical Requirements:

Must p ossess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as: Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion Requires correct vision and hearing to normal range Occasional bending, stooping, crouching, or kneeling Frequent standing and walking Frequent turning and reaching Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions Frequent competing demands, frequent changes, delays, or unexpected events