Medical Receptionist

This is a hybrid role, working 3 days a week in the clinic, and 2 days a week working from home! At Wayspring, we are committed to furthering our value of Equity & Inclusion throughout our recruiting practices. We seek diversity of background and opinion, as we think these attributes improve the performance of our company and are the right thing to do for our communities. We recognize and remove barriers to success within our company and communities. We seek to build a recruiting process that is inclusive and fosters diversity. Why Wayspring? We are passionate about breaking barriers alongside those facing substance use disorder. Whether you're in the field or in the corporate office - our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm - you grow, we grow. At Wayspring, we don't just see you as an employee, we see you for who you are. a whole-person - with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most. Overview of the Clinical Care Navigator, Receptionist role The Clinical Care Navigator's primary responsibility is to facilitate the optimal delivery of care for members enrolled in the Wayspring Clinic. This role will be an essential aspect of the program, serving as the primary clinical support relative to members' recovery plan. The Clinical Care Navigator will be responsible for establishing, executing, and monitoring members' care plans, in collaboration with providers, members, and Wayspring's Engagement Specialists. Our ideal candidate would have experience in behavioral health, preferably in the field of substance use disorders, interacting directly with patients and providers. Strong organizational and communication skills are a must, as well as the ability to quickly identify problems and act to minimize the likelihood of adverse clinical outcomes. Responsibilities of the Clinical Care Navigator Field inbound calls, schedule appointments as requested Intake completion for new patient appointments Room patients being seen in clinic Complete chart prep Lead daily Clinic Huddles Manage the clinical inbox Requirements & Preferred Qualifications Minimum of one (1) year of experience working within a provider clinic, including front office work. Experience in settings that include primary care, substance use disorder, and care management preferred A high degree of professionalism and customer service in both written and verbal communication The ability to work both independently and in a team environment Strong computer skills, including proficiency with databases and with Microsoft Office applications and a EHR system, experience in Athena is preferred Ability to function in an interdisciplinary setting Thrive in a fast-paced work environment, and embraces change The belief that the status quo can be improved upon, and an innate desire for process improvement, problem-solving, and results Preferred Qualifications An appetite for learning and self-improvement Start-up, healthcare services, healthcare IT, and/or entrepreneur skills are preferred Company and Benefit Summary Wayspring has reimagined substance use disorder treatment. We provide individualized care, delivered with a peer-centered approach. We focus on making sure patients have their basic needs met, like access to care, economic stability, and connection to relationships and community. Then we help each person find their own way to wellness. Medical, Dental and Vision Insurance Options Company funded HSA Monthly Gym Allowance Paid parental leave - all parents included! Company paid short term disability, long term disability and life insurance Generous 401k match Premium Employee Assistance Program, inclusive of counseling sessions Company Contributions to Future Minded Savings (think 529, HSA, Student Loan Reimbursement, and Emergency savings fund) Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid time off Paid training Parental leave Retirement plan Vision insurance

Medical Specialty:

Addiction Medicine Primary Care Work Location:

Hybrid remote in Lexington, KY 40504