Practice Coordinator (Hybrid Front Desk & Administrative Role)

•About Our Practice We are a busy, growing psychiatric and mental health practice dedicated to providing high-quality care in a supportive environment. With offices in Middletown and New City, we're looking for a reliable, sharp, and flexible team member who can keep operations running smoothly behind the scenes and at the front desk.• Position Overview This is a versatile Practice Coordinator role that combines practice management responsibilities with front desk coverage as needed. You'll be a key player in ensuring efficient daily operations, strong financial oversight, and excellent patient experience. The ideal candidate is smart, efficient, proactive, and comfortable wearing multiple hats in a fast-paced clinical setting. Some evening hours will be required, and you must be willing to travel between our two office locations. Key Responsibilities Serve as front desk support when needed: greeting patients, scheduling appointments, managing phone inquiries, and handling check-in/check-out processes with professionalism and empathy. Manage billing, collections, and payments: post payments, review accounts, follow up on outstanding balances, and reconcile daily financials. Oversee operational aspects across departments, identify inefficiencies, and help implement improvements. Support practice management tasks including inventory, vendor coordination, reporting, and compliance basics. Flex between our Middletown and New City offices as needed. Work some evening shifts to support extended patient hours. Maintain accurate records and assist with insurance verification and billing questions (prior experience in medical billing is a strong plus). What We're Looking For Proven experience in medical office administration, preferably in a mental health, psychiatric, or busy multi-provider practice. Strong numerical and financial skills — comfort with billing, collections, payments, and basic accounting/reporting. Excellent organizational and multitasking abilities; you're efficient, detail-oriented, and able to prioritize in a bustling environment. Professional, warm, and compassionate demeanor suitable for a mental health setting.

Flexibility and reliability:

willingness to travel between offices and work occasional evenings. Tech-savvy with electronic health records (EHR) systems and Microsoft Office/Google Workspace. Background or knowledge in medical billing/insurance is highly preferred. High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field is a plus. What We Offer Competitive compensation based on experience. Opportunity to play a meaningful role in a practice that makes a real difference in patients' lives. Collaborative team environment with room to grow. [Add any benefits you offer, e.g., health insurance, paid time off, 401(k), etc.] Work Schedule Full-time position with a mix of daytime and some evening hours. Must have reliable transportation to cover both Middletown and New City locations.

Pay:

$20.00 - $30.99 per hour

Benefits:

Health insurance

Work Location:

Hybrid remote in New City, NY