Care Coordinator (Medical Receptionist/PSR)

Care Coordinator (Medical Receptionist/PSR) Pappas OPT Physical and Hand Therapy - 4.5 Johnston, RI Job Details Full-time $18.00 - $18.50 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications High school diploma or

GED Full Job Description Overview:

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Full-Time (M-F)

Salary:

~ $18.00-$18.50 per hour

Location:

Johnston, RI 02919

How Pappas Supports You:

Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks!

Responsibilities:

You'll Achieve Success By:

Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation. Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications:

High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required