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Scheduling Operator
Job
Black Hills Pediatric Dentistry
Rapid City, SD (In Person)
Full-Time
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Job Description
Job Summary We are searching for a scheduling operator with a caring heart to join our team. As a scheduling operator, we are considered the first voice of the company and primary point of contact for our families. The ideal candidate will be mature, professional and exude a great personality. This person will be self-driven, efficient, and possess a strong attention to detail. These skills are crucial to accomplish our mission to provide top quality dental care to the children in and around our community.
Responsibilities include:
- Answering high volumes of all incoming calls to our practice with a welcoming attitude.
- Completing high volumes of outgoing confirmation and reminder calls in a friendly tone.
- Filling the appointment calendar every day by scheduling and rescheduling appointments.
- Creating and maintaining patient family files.
- Ensuring insurance is active for each scheduled patient.
- Dedication to do what's best for the child.
Requirements:
- Strong attention to detail
- Excellent communication and interpersonal skills
- Self-motivation
- Proficient in data entry, computer skills Please note that this job description is not designed to cover or contain a comprehensive listing of responsibilities and duties that are required of the scheduling operator.