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Medical Receptionist
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Cool Springs Obstetrics and Gynecology, PC
Brentwood, TN (In Person)
$46,800 Salary, Full-Time
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Job Description
Overview Join our dynamic healthcare team as a Medical Receptionist, where your enthusiasm and organizational skills will be the first point of contact for our patients and visitors alike. This vital role combines administrative excellence with compassionate patient service, ensuring smooth clinic operations and a welcoming environment. You will manage appointment scheduling, patient check-ins, while supporting the clinical team with essential administrative tasks. Your proactive approach will help enhance patient experiences and streamline daily clinic functions. Duties Greet patients warmly and assist with check-in procedures, ensuring accurate intake and documentation review Schedule appointments efficiently using electronic health record (EHR) system. Verify insurance coverage and perform insurance verification to facilitate smooth billing processes Manage multi-line phone systems with professional phone etiquette, directing calls appropriately Maintain accurate medical records by updating patient demographics Support clinic operations by handling medical administrative support tasks such as appointment reminders, documentation review, and care plan coordination Qualifications Proven experience as a Medical Receptionist or in a similar medical office role with strong clerical skills Experience with EMR/EHR systems Knowledge of medical terminology and HIPAA compliance and health information management standards Experience with insurance verification, Medicare billing processes, and medical collection procedures Excellent customer service skills combined with professional phone etiquette and strong communication abilities Proficiency in Microsoft Office and basic computer skills for documentation and scheduling tasks Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining attention to detail Bilingual skills are a plus to serve diverse patient populations effectively Join us to be part of a dedicated healthcare team committed to delivering exceptional patient care through organized support and compassionate service.