Medical Receptionist/Front Desk

Job Summary We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for front desk operations, ensuring a smooth patient experience, and maintaining accurate medical records. This role requires proficiency in electronic health record (EHR) systems and a strong understanding of medical terminology. Responsibilities Greet patients and visitors in a friendly and professional manner, ensuring excellent patient service. Manage multi-line phone systems to handle incoming calls, schedule appointments, and respond to inquiries. Verify patient insurance information and perform insurance verification for accurate billing. Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information. Process medical collections and handle billing inquiries efficiently. Utilize EHR systems such as eClinicalWorks for documentation and scheduling. Assist with the intake process by gathering necessary patient information and updating care plans as needed. Support medical administrative tasks such as filing, clerical duties, and maintaining office organization. Collaborate with healthcare providers to ensure seamless communication regarding patient care. Qualifications Previous experience as a Medical Receptionist or in a similar medical office environment is preferred. Familiarity with medical terminology, coding (CPT/ICD), and billing processes is essential. Proficiency in EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or comparable software is highly desirable. Strong computer skills including Microsoft Office applications; typing proficiency is required (10 key typing experience is a plus). Excellent phone etiquette and customer service skills to interact effectively with patients and staff. Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations. Ability to work collaboratively in a fast-paced environment while managing multiple tasks efficiently. Join our team as a Medical Receptionist where you will play a vital role in providing exceptional care to our patients while supporting the overall operations of our clinic!

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person