Front Office Coordinator

Job description:

Position Summary:

Responsible for greeting patients, check-in, scheduling/ rescheduling, incoming referral management, patient registration, account updates, hospital and post operative follow ups, daily journal management and deposit process, fax management and answering phones. All tasks are performed in electronic medical practice management system.

Duties:

Greets, instructs, and directs patients and visitors in a prompt, courteous and helpful manner. Checks patients in completing data entry of demographics, insurance, and financial information. Verifies patient's insurance benefits and participation of physician and loads appropriately into the practice management system. Collects co-pays, pre-surgical collections, and balances as required. Prepares receipts, balances journal, and prepares deposit on a rotating basis with front office coworkers. Balances cash daily. Schedules/Reschedules appointments Contacts "no show" patients and reschedules appointments and documents in the patient record for historical record.

Incoming Referral Management:

Monitor faxes, calls, and email requests from referring offices and self-referrals to our providers. Review referral details to decide if the appointment should be made (health issue, supporting test results, insurance participation) Contacts patient to register and set up an appointment. Loads medical record information sent from referring office. Verifies insurance, obtains any needed official insurance referral information or authorizations. All tasks performed in electronic medical practice management system. Maintains a clean and orderly waiting area. Answers phone calls, screens calls and takes messages as needed. Other duties as assigned. If you are a motivated individual with exceptional customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team as a Front Office Coordinator and contribute to our mission of providing outstanding service to our patients.

Note:

This is a paid position.

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday No nights No weekends Ability to

Relocate:

Knoxville, TN 37916: Relocate before starting work (Required)

Work Location:

In person

Pay:

$16.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person