Front Office Specialist

Front Office Specialist Advanced Foot & Ankle Care Centers - 4.3 Nashville, TN Job Details Full-time From $17 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Filing eClinicalWorks Medical scheduling Attention to detail Data entry Patient interaction Clerical experience Medical receptionist Full Job Description About Us We're a growing practice looking for a standout Front Office Specialist to join our team! If you're friendly, outgoing, and motivated—and have experience in front office or customer service roles—we'd love to meet you. As the first point of contact for our patients, you'll be instrumental in creating a welcoming, professional environment.

Location:

Nashville offices, Southern Hills and Midtown Position Summary We're seeking a high-energy, detail-oriented individual to support our Nashville offices. The ideal candidate will have excellent communication skills, the ability to multitask efficiently, and a strong commitment to delivering outstanding patient care.

Key Responsibilities Patient Interaction:

Greet patients warmly, manage check-in and check-out processes, and ensure a smooth front desk experience.

Paperwork & Data Entry:

Assist patients with completing paperwork and ensure accurate entry into the system.

Communication:

Act as a liaison between patients, providers, and medical assistants, relaying messages and information as needed.

Payment Processing:

Access patient accounts, collect payments, and reconcile the cash drawer daily.

Documentation & Filing:

Send consult and office notes to referring providers. Call/schedule appointments with referrals. Scan and file all relevant documents (e.g., ABNs, patient forms, DME forms).

End-of-Day Procedures:

Complete closing tasks to prepare the office for the following day.

Travel:

Provide coverage at other office locations as needed. Qualification Familiarity with billing and reimbursement procedures. Experience resolving insurance disputes and denials is a plus. 1+ year of customer service experience (preferred). Ability to prioritize and multitask in a fast-paced setting. Excellent interpersonal and communication skills. Reliable, detail-oriented, and self-motivated. Comfortable working independently or collaboratively.

Position Details Job Type:

Full-Time Schedule:

7:45am-5:00pm, Monday to Friday (one half day each week)

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

e

ClinicalWorks:

1 year (Preferred) Medical receptionist: 1 year (Required)

Work Location:

In person