Front Desk Receptionist - Medical

Job Summary We are seeking a dynamic and organized Front Desk Receptionist with a focus on medical office support to join our healthcare team. In this vital role, you will be the first point of contact for patients, visitors, and staff, ensuring a welcoming environment while managing administrative tasks with efficiency and professionalism. Your expertise in medical administrative procedures, insurance verification, and electronic health record (EHR) systems will be essential to streamline clinic operations and enhance patient experience. This position offers an exciting opportunity to contribute to quality healthcare delivery through exceptional front desk management and patient service. Responsibilities Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out processes Manage multi-line phone systems with professional phone etiquette, scheduling appointments, and responding promptly to inquiries Verify insurance coverage, perform insurance eligibility checks, and process medical billing using eClinicalWorks. Maintain accurate medical records by scanning documents, updating patient information in EMR (Electronic Medical Records) systems, and reviewing documentation for completeness Assist with appointment scheduling, cancellations, and rescheduling using clinic management software while ensuring efficient workflow Handle administrative tasks such as data entry, typing reports, managing office supplies, and maintaining a clean and organized front desk area Requirements Proven experience in a medical office setting or healthcare environment with strong clerical skills Familiarity with EMR systems such as eClinicalWorks. Knowledge of HIPAA compliance regulations. Experience with insurance verification processes including Medicare and other third-party payers Excellent customer service skills combined with professional phone etiquette and strong communication abilities Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Bilingual abilities are a plus to serve diverse patient populations effectively Prior clinic office experience is highly desirable; familiarity with medical terminology is advantageous Join our team to make a meaningful difference in patients' lives by providing outstanding front desk support! We value energetic professionals who thrive on delivering exceptional service while supporting the smooth operation of our healthcare facility. This paid position offers comprehensive opportunities for growth within a supportive environment dedicated to excellence in medical administration.

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) matching Paid time off

Work Location:

In person