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Bilingual Medical Front Desk Receptionist
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Neuroskills Integrated Learning
Arlington, TX (In Person)
$33,800 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and organized Bilingual Medical Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring smooth daily operations. Your energetic approach and attention to detail will help create a positive patient experience while efficiently managing administrative tasks. This position offers an exciting opportunity to contribute to a compassionate healthcare environment by providing exceptional front desk support, managing patient flow, and maintaining accurate medical records. Responsibilities Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out processes Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification using TherapyNotes system, Availity & by calling insurance companies Schedule appointments accurately utilizing electronic health record (EHR) systems ensuring optimal clinic flow Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls appropriately Maintain patient records by updating demographic & insurance information, reviewing documentation for accuracy, and filing medical records securely in compliance with HIPAA regulations Assist with collecting and processing payments Support clinic operations through administrative tasks such as data entry, filing & other tasks as assigned Qualifications Proven 3 years experience in a medical office setting or healthcare environment with familiarity in front desk responsibilities and medical administrative support Strong knowledge of insurance and insurance verification, health information management standards Proficiency with EMR (Electronic Medical Records) systems Excellent computer skills with Microsoft Office Suite (Word, Excel) and typing accuracy for data entry tasks Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently Bilingual abilities are highly desirable to serve diverse patient populations effectively Experience with insurance verification processes for Medicare, Medicaid and other payers is preferred Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times Strong organizational skills with attention to detail in documentation review and medical records management Previous clinic office experience is advantageous; familiarity with Medicaid insurance Ability to work well under pressure in a fast-paced environment while maintaining a friendly demeanor Join our team as a bilingual Medical Front Desk Receptionist and be part of a dedicated healthcare community committed to delivering exceptional patient care. Your enthusiasm and professionalism will help foster a welcoming atmosphere where patients feel valued and supported every step of their healthcare journey.