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Job Description
Medical Front Office Receptionist 2.3 2.3 out of 5 stars Austin, TX Full-time Howerton Eye Clinic 4 reviews Full-time Our thriving medical practice needs an experienced Medical Front Office Associate who is capable of coordinating patient and physician schedules. This candidate must also be able to manage all of our patients visiting the office in a welcoming manner. We're looking for a professional that believes patients should be treated as people rather than numbers in a file, and who understands the value of compassionate care. Our medical practice has 2 Satellite offices. Candidate must be able to travel between all offices 3 offices. Candidate must be able to speak Spanish. This is a Full-Time position.
RESPONSIBILITIES
Must be able to speak Spanish Greet patients upon arrival, sign them in and obtain insurance information and other necessary data. Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Communicate effectively with patients Direct patients to their designated areas Check out patients after visit with Physician Collect patient co-payments & patient account balance Schedule appointments for new and recurring patients based on Physician availability. Provide patients with support and guidance as needed Update patient demographics Verify patient insurance Communicate with pharmacies, insurance companies and other medical offices Ability to work with Electronic Medical Records EMR - Candidates with NextGen experience encouraged to apply. Ability to work well with others Ability to multi-task Must be able to work in a Fast Paced environment